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Division of  Human Resources & Risk Management

Embracing Change and the Opportunity it brings


Through strategic partnerships and collaboration, the Human Resources/Risk Management division recruits, develops and retains a high performing, diverse workforce while fostering a healthy, safe, and productive work environment for the City’s most valuable resources - its PEOPLE. 


Deliver Human Resources/Risk Management programs and services with such quality and sense of urgency that our city gains a competitive advantage in becoming a GREAT place to work.  


  1. Promote Honesty, Integrity, and Trust: We honor our commitments and conduct business in a manner that promotes fairness, respect, honesty, and trust.

  2. Celebrate Teamwork: We encourage the diversity of thoughts, experiences, and backgrounds and celebrate participation and partnership in all of our endeavors.

  3. Encourage Communication: We solicit the input of others and strive for transparency and inclusiveness.

  4. Focus on Our Customers: We have a passion for service and are committed to knowing our customers’ business, anticipating their needs, and exceeding expectations.

  5.  Embrace Change and Innovation: We are open to possibility, foster creativity and risk-taking to support continuous improvement.

  6. Demonstrate a Sense of Urgency: in everything we do!

The City of Washington is proud to be an equal opportunity employer.



Job Opportunities with the City of Washington

Application Procedure

Thank you for your interest in employment with the City of Washington.  A City of Washington Application for Employment must be submitted for each position vacancy for which you would like to be considered.   These forms may be printed and returned to:

City of Washington
Department of Human Resources
102 E. 2nd Street
P.O. Box 1988
Washington, NC 27889
or emailed to applications@washingtonnc.gov

Applications will only be accepted for current position vacancies listed and must be received by the application deadline noted, if applicable.  Any application received that does not reflect a currently posted job vacancy will be returned without action.

All applications require Adobe Reader

Applicants for Police Officer and Telecommunicator are required to submit additional documents.  Please click on the link below for a full application package if applying for one of these positions. Applicants for Police Officer and Telecomunicator must also submit an Application for Employment, link is above.

A pre-employment drug screen and background check are required prior to employment. If additional assistance is needed you may contact the Department of Human Resources at 252-975-9305.

Available Positions


If you don’t meet the minimum qualifications, it’s very unlikely that you will get an interview.  So please make sure that you meet the minimum qualifications and that your application reflects the minimum qualifications.  


How to Apply:


Utilities Billing/Customer Service Specialist 

Job Closing Date: 3/23/2018
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Establishes accounts for new services; assesses correct utility rates for new accounts; invoices accounts and makes adjustments and/or corrections as needed.
  • Analyzes accounts to resolve customer issues; receives and responds to telephone calls, emails and written correspondence.
  • Completes work related service orders; proof reads and edits service orders; reviews and corrects meter edits.
  • Generates service and/or work orders; coordinates with inspections department as well as electrical field Technicians to schedule inspections, disconnects, turn on, etc.
  • Collects, verifies and processes utility payments and revenue from various City departments; balances daily collections; monitors and distributes petty cash fund used by authorized City employees; consults with various agencies regarding customer delinquent accounts.
  • Provides information and assistance to customers in order to better understand their energy usage.
  • Sets up, maintains and follows up on customer contracts for budget billing, payment plans, drafts and services.
  • Processes ACH, bank, internet, credit card and voucher payments; processes debt-off.
  • Processes improper payments, partial payments, and full payments in accordance with established processes and procedures.
  • Provides backup assistance to other areas when requested.
  • Performs related duties as required.


  • High School graduation or GED
  • One (1) or more years’ experience in customer service, billing or collections, preferably in the public sector
  • Valid North Carolina Drivers’ License
  • $27,759/13.35/hr. - $41,639/20.02/hr.


Electric Administrative Support Assistant   

Job Closing Date: 3/23/2018
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Answers calls and inquiries; secures and gives information.
  • Receives and greets visitors; gives information concerning visitors' needs; may handle requests independently.
  • Secures information via telephone or personal contact; selects appropriate materials to answer questions; may process mail for the unit; may handle confidential items and/or material.
  • Maintains and coordinates the schedule of appointments, meetings and conferences for the Electric Director. Inputs data into automated systems for the department; generates records, reports, bills and/or other departmental requirements from the data; verifies and edits data, as needed.
  • Operates standard word processing, printing, and related computer equipment
  • Notarizes official documents for the Electric Department.
  • Types a variety of materials including tabular charts and statistical materials from typed, handwritten copy or machine dictation; proofreads final copies for spelling, punctuation, grammar, and format.
  • Enters payroll data for the Electric Department.
  • Reviews and verifies records and reports for correct information; processes documents based on review and verification; files and retrieves materials based on limited information and performs periodic follow-up activities.
  • Screens and routes materials according to content of communications.
  • Maintains activity records and files; initiates appropriate follow-up or further action based on the status of office activity.
  • Provides customer service in the issuance application for permits; answers a variety of questions from contractors and the general public.
  • Takes minutes at a board or commission meeting; transcribes into final format for review by supervisor; distributes completed document according to instructions provided.
  • Process purchase requests or personnel actions for the department or unit.
  • Respond to storm restoration.
  • Handle cash transactions for the department.
  • Assist supervisor with processing records and information for grants.
  • Provides backup assistance to other roles in the department.
  • Performs other duties as required.
  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • $29,147/$14.01 - $43,721/$21.02




Civic Center Facility Attendant  

Job Closing Date: 3/23/2018
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Performs opening and closing procedures of the facility as assigned.
  • Performs a variety of duties to ensure the maintenance, neatness, cleanliness, and safety of facility and adjacent grounds and parking lot including mopping, picking up litter or debris, emptying trash and related activities.
  • Responds to public inquiries concerning programs and facility usage; may assist in scheduling facility use.
  • Ensures the safety of individuals and security of facilities; evaluates and takes appropriate action to correct unusual situations including fights, theft, vandalism, behavior problems, code violations, etc.
  • Provides information and assistance to users of the facility; educates patrons on rules and regulations; maintains public safety, health and welfare.
  • Enforces rules and regulations, city code, facility rules, etc.
  • Monitors buildings, grounds, and equipment, reports needed repairs
  • Performs simple problem-solving techniques in maintenance of HVAC, PA, and facility lighting.
  • Stocks restrooms with paper products and soap.
  • Performs related duties as required.
  • Graduation from high school with some experience in the area of customer relations, facility maintenance and some experience in recreation or related program; or an equivalent combination of education and experience.  Experience in assisting with recreation activities, leisure activities, or related programs would also be a benefit.
  • $7.42/hr. - $11.13/hr.
  • 10 hrs. a week
  • Normal schedule will be after hours (nights and weekends)


Police Officer 

Job Closing Date: Until Filled

Job Summary

Minimum Requirements

Salary Range Shift/Hours

Performs general duty law enforcement work to protect life and property in the City. Work includes patrolling the City during assigned shift in a police car or on foot; preventing, detecting and investigating disturbances and crime; performing traffic control work; apprehending suspects; and executing related assignments.

High school graduate or GED.

Basic Law Enforcement Certification or currently enrolled in BLET.

NC Driver License

$35,428/17.03/hr. - $53,142/25.55/hr.


Seasonal Recreation Maintenance Worker 

Job Closing Date: Until Filled
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Operates chain saws, weedeaters and other light equipment to cut, prune and trim shrubbery and trees; rakes leaves, and removes fallen limbs and trash.
  • Checks equipment and ensure proper operation and performs troubleshooting and maintenance.
  • Sets up various facilities for special events and City sponsored functions.
  • Prepares playing fields for games to include mowing, painting, regulation lines, moving bleachers, removing and installing sods.
  • Performs minor to moderately difficult trades related functions in the maintenance of City facilities to include carpentry and electrical.
  • Cleans floors, walls, windows, blinds, lavatories, fixtures, and bathrooms.
  • Operates a variety of mowers and equipment in grass cutting, grading, and trimming on City owned property.
  • Sweeps, mops, and dusts assigned areas; changes light bulbs and fixtures; washes windows; fills and stocks tissue, towel and soap dispensers.
  • Performs related duties as required.
  • Graduation from high school or GED equivalency
  • Six (6) months - One (1) years’ experience in general maintenance of grounds, facilities and landscaping
  • Valid North Carolina driver’s license
  • $11.53/hr. - $17.29/hr.
  • April – November
  • 7am -12 noon, 5 days a week


Temporary Program Assistant   

Job Closing Date: Until Filled
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Opens and closes facilities where programs occur; coordinates activities in the program; may teach or conduct the activity or work with contracted staff; sets up equipment, materials and supplies and keeps accurate registration lists
  • Updates mailing lists, registration files and attendance records; answers public inquiries in person, email or by telephone
  • Assists supervisor in scheduling and planning programs
  • Enters information into computer; types reports, registration sheets and supplementary information and materials for program use
  • Assists with special events
  • Maintains and keeps reference materials on crafts, games, leisure time activities and other recreational programs
  • Supervises, transports and ensures safety and welfare of participants; enforces policies and standards of participation.
  • Performs related duties as required
  • High School Diploma or GED.
  • NC Driver’s License
  • First Aid and CPR certified
  • $7.42 - $11.13
  • 8 am – 5 pm for approximately 6 weeks


PT Recreation Facility Attendant

Job Closing Date: Until Filled
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Performs opening and closing procedures of the facility as assigned
  • Responds to public inquiries concerning programs
  • Performs a variety of maintenance duties
  • Enforces facility rules and regulations
  • Experience in customer relations, facility maintenance, and recreation preferred

First Aid and CPR preferred


  • High school graduate or GED.
  • NC Driver License
  • $9.47 - $14.21
  • Approximately 12-15 hours per week

PT Lifeguard

Job Closing Date:  Until Filled
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Responsibilities include ensuring the education and enforcement of water safety and responding to emergencies
  • Involves daily cleaning tasks, interacting with the public, chemical testing and computer use
  • May be asked to assist in teaching swim lessons and other community activities.
  • Requires current American Red Cross Lifeguard and CPR/AED/First Aid for the Professional Rescuer certifications
  • $7.42/hr. - $11.13/hr.
  • various shifts, typically less than 20 hours a week
  • Shifts available: 5:45 a - 1 p; 1 p - 7 p



Thank you for your interest in the City of Washington.