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Division of  Human Resources & Risk Management

Embracing Change and the Opportunity it brings


Through strategic partnerships and collaboration, the Human Resources/Risk Management division recruits, develops and retains a high performing, diverse workforce while fostering a healthy, safe, and productive work environment for the City’s most valuable resources - its PEOPLE. 


Deliver Human Resources/Risk Management programs and services with such quality and sense of urgency that our city gains a competitive advantage in becoming a GREAT place to work.  


  1. Promote Honesty, Integrity, and Trust: We honor our commitments and conduct business in a manner that promotes fairness, respect, honesty, and trust.

  2. Celebrate Teamwork: We encourage the diversity of thoughts, experiences, and backgrounds and celebrate participation and partnership in all of our endeavors.

  3. Encourage Communication: We solicit the input of others and strive for transparency and inclusiveness.

  4. Focus on Our Customers: We have a passion for service and are committed to knowing our customers’ business, anticipating their needs, and exceeding expectations.

  5.  Embrace Change and Innovation: We are open to possibility, foster creativity and risk-taking to support continuous improvement.

  6. Demonstrate a Sense of Urgency: in everything we do!

The City of Washington is proud to be an equal opportunity employer.



Job Opportunities with the City of Washington

Application Procedure

Thank you for your interest in employment with the City of Washington.  A City of Washington Application for Employment must be submitted for each position vacancy for which you would like to be considered.   These forms may be printed and returned to:

City of Washington
Department of Human Resources
102 E. 2nd Street
P.O. Box 1988
Washington, NC 27889
or emailed to applications@washingtonnc.gov

Applications will only be accepted for current position vacancies listed and must be received by the application deadline noted, if applicable.  Any application received that does not reflect a currently posted job vacancy will be returned without action.

All applications require Adobe Reader

Applicants for Police Officer and Telecommunicator are required to submit additional documents.  Please click on the link below for a full application package if applying for one of these positions. Applicants for Police Officer and Telecomunicator must also submit an Application for Employment, link is above.

A pre-employment drug screen and background check are required prior to employment. If additional assistance is needed you may contact the Department of Human Resources at 252-975-9305.

Available Positions


If you don’t meet the minimum qualifications, it’s very unlikely that you will get an interview.  So please make sure that you meet the minimum qualifications and that your application reflects the minimum qualifications.  


How to Apply:


Airport Operations Technician 

Job Closing Date:  8/13/2018
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Ensures that the airport is maintained in a fully operational condition and that it complies with all FAA and State safety regulations.  Stays abreast of all FAA and NCDOA regulations regarding safety and operational procedures.  Oversees maintenance and periodically inspects equipment, hangars, terminal, etc.  Assigns work for same.
  • Assists with the preparation of the necessary documents in connection with submission to the FAA and NCDOA in the process of applying for funds from federal and state aid programs, including grant and loan requests, project applications.
  • Maintains records of all Federal, State and local regulations applicable to airport operational procedures, and ensures compliance with these regulations.
  • Maintains inventory control for all aspects of the operation of the airport and requisitions (or purchases) supplies within budgetary constraints as necessary.
  • Monitors the operation of all airport tenants with specific attention to fixed base operators. 
  • Coordinates requests and responds to concerns from airport users and tenants.
  • Attend regional NC Aviation Association (NCAA) meetings.
  • Assists in the development of capital and operations budgets.  Once approved, implements same.
  • Promotes marketing, community and public relations activities for the airport.
  • High school diploma or general education degree (GED).
  • Preferred Requirements:
  • Associate's degree (A. A.) or equivalent from two-year College or technical school in Administration, Aviation Systems, business or related field and three years related experience.
  • Pilot’s license or flying experience
  • American Association of Airport Executives (AAAE) accreditation
  • $30,604/$14.71/hr - $45,906/$22.07/hr


Customer Service Representative    

Job Closing Date: 8/12/2018

Job Summary

Minimum Requirements

Salary Range Shift/Hours

•     Balances daily collections and prepares daily reports for all city departments.

•     Balances and posts daily receipts for accounts receivable and prepares daily bank deposits; reconciles deposits with computer printout; prepares adjustment entries for accounts.

•     Monitors and handles petty cash fund used by authorized City employees.

•     Opens, separates, and balances mail payments and night deposits.

•     Handles the Business License program; sets up accounts, invoices the accounts and makes adjustments and corrections as needed.

•     Receives utility bill payments by mail, internet and in person and credit to correct customer accounts.

•     Answers customer inquiries and concerns over the counter, via email or by telephone.

•     Assists customers to resolve account problems including billing errors, payment plans, budget billing

•     Sets-up new services for construction, commercial and residential customers, as well as transfer of existing services, and coordinate with other departments when necessary.

•     Processes, reconciles and collects delinquent accounts via transfer to new active account or reporting to online collection agency and NC debt set off program.

•     Conducts reconciliation of all accounts to ensure their accuracy

•     Processes of weekly credit card and bank drafts

•     Educates customers on energy efficiency.

•     Collects local occupancy tax funds.

•     Operates switchboard and answers general calls; responds to e-mail and fax requests.

•     May assist in training and teaching new employees hired into the customer services function.

•     May type letters and other records and documents.

•     Performs related duties as required.

Experience with computers

High school diploma or (GED)

One year of customer service experience required

$26,437/$12.71/hr. - $39,656/$19.07/hr.



Police Officer

Job Closing Date: Until Filled

Job Summary

Minimum Requirements

Salary Range Shift/Hours

Performs general duty law enforcement work to protect life and property in the City. Work includes patrolling the City during assigned shift in a police car or on foot; preventing, detecting and investigating disturbances and crime; performing traffic control work; apprehending suspects; and executing related assignments.

High school graduate or GED.

Basic Law Enforcement Certification or currently enrolled in BLET.

NC Driver License

$35,428/17.03/hr. - $53,142/25.55/hr.


PT Airport Facility Attendant

Job Closing Date:  Until Filled
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Inspects and maintains runway surfaces
  • Assists with maintaining records of airport activities
  • Greets and assists airport users
  • Assists in fueling planes
  • Maintains grounds and facilities including mowing, sweeping, emptying trash, cleaning bathrooms and stocking supplies
  • Knowledge of aviation is desired.


  • Previous Airport experience
  • First Aid/CPR Certification
  • NC Drivers License
  • $9.47/hr. - $14.21/hr.
  • Work schedule involves mostly weekend work, 15-20 hours per week expected.


Job Closing Date:  Until Filled

Job Summary

Minimum Requirements

Salary Range Shift/Hours

  • Provides responses to fires and emergency calls; administers life support techniques and procedures based on patient assessment, including all skills at the EMT basic/advanced level or Paramedic
  • Responds to alarms and assists in the suppression of fire including rescue, entry, and ventilation and salvage work.
  • Operates fire and emergency medical equipment, as certified.
  • Participates in post-incident operations of cleaning and salvage.
  • Completes necessary records and reports for fire calls and emergency calls including information for billing documentation and legal accountability.
  • Reports facility maintenance, radio, vehicle and equipment problems to appropriate level of authority.
  • Performs routine maintenance and servicing of equipment including washing and waxing apparatus, checking batteries, checking fuel and oil levels, cleaning and drying hoses, inspecting hose and hose connections for damage and wear; checks fire and EMS apparatus for proper stocking of equipment and supplies.
  • Conducts in-service fire prevention inspections as certified.
  • Assists with fire inspections and fire hazard surveys.
  • Participates in public education and public relations functions as required.
  • May drive/operate apparatus as qualified.
  • Attends in-service classes to maintain current knowledge of fire suppression and emergency medical technology.
  • Cleans furniture, fixtures and station interior, conducts tours of the station and explains apparatus, equipment and procedures to the public.
  • Participates in physical fitness training.

Performs other related duties as required.



  • Must have a high school diploma or equivalent (GED)
  • NC Certified EMT-Basic or higher
  • Valid NC Driver’s License (satisfactory driving record)
  • Copy of the Career Readiness Certificate (CRC)

FF/EMT Salary $32,134/$11.66/hr. - $48,201/$17.49

FF/Paramedic Salary $37,199/$13.50 - $55,799/$20.25/hr.

Depending on certifications and experience.


Safety & Risk Manager

Job Closing Date:  Until Filled
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Manages the city’s property & liability and worker's compensation insurance policies; identifies and analyzes risks that could potentially impact employees and citizens, and/or incur financial loss; reviews renewals, updates, and adds/deletes all assets.
  • Plans, develops, organizes, supervises and conducts training for risk management, loss control, safety, security programs and inspections
  • Develops safety policies and procedures to minimize financial loss while maintaining compliance with the NC Department of Labor, Occupational Safety and Health Administration, NC Department of Transportation, Americans with Disabilities Act and Environmental Protection Agency.
  • Performs safety inspections, surveys and audits on all city facilities and parks; prepares written reports of findings and recommendations for corrective or preventive measures identified and follows up to ensure measures have been implemented.  Reviews and rechecks progress on a regular basis until standards have been met.
  • Inspects work areas for compliance with laws, policies, rules and regulations; communicates corrective measures needed to management; reviews and rechecks progress on a regular basis until standards have been met.
  • Obtains resources or offers training programs to implement the program, maintain safety awareness, and assures laws and policies are being followed; conducts safety training as part of new employee orientation.
  • Prepares any safety, Worker’s Compensation, OSHA, or related reports for monitoring and compliance agencies.
  • Researches various regulations and requirements; develops contact with monitoring agencies and keeps current with changes in laws, rules, and regulations.
  • Coordinates and chairs the town’s safety committee.
  • (3) three or more years related experience, Bachelor's degree in Safety Management, Risk Management, Business Administration or related field from four-year College or university; or any equivalent combination of education and experience.
  • Valid North Carolina Driver’s License
  • $39,060/$18.78/hr. - $58,590/$28.17/hr.

PT Front Desk Attendant  

Job Closing Date: Until Filled
Job Summary
Minimum Requirements
Salary Range Shift/Hours
  • Educates patrons on rules and regulations regarding membership, classes and rentals of the facility; provided information and assistance to users. 
  • Enforces facility rules and regulations. 
  • Performs opening and closing procedures of the facility during and after normal working hours.
  • Performs a variety of duties to ensure the maintenance, neatness, cleanliness, and safety of facilities and adjacent grounds and parking lot including mopping up spills, picking up litter or debris, emptying trash and related activities.
  • Maintains participation records, attendance and schedules.
  • Inspects and maintains equipment. 
  • Participates with crowd control and assists the lifeguard in the emergency action plan.
  • Provides customer service and public relations duties.
  • Organize activities or classes.
  • Perform relative tasks as needed.
  • Stocks restrooms with paper products and soap.
  • Maintains necessary inventory of cleaning supplies.
  • Graduation from high school with some customer service experience
  • Certification or ability to obtain the following certifications within a specified time frame:  
  • American Red Cross CPR and First Aid
  • $7.42 - $11.13
  • Approximately 25 – 30 hours per week


PT Lifeguard 

Job Closing Date:  Until Filled

Job Summary

Minimum Requirements

Salary Range Shift/Hours

  • Responsibilities include ensuring the education and enforcement of water safety and responding to emergencies
  • Involves daily cleaning tasks, interacting with the public, chemical testing and computer use
  • May be asked to assist in teaching swim lessons and other community activities.
  • Requires current American Red Cross Lifeguard and CPR/AED/First Aid for the Professional Rescuer certifications
  • $7.42/hr. - $11.13/hr.
  • various shifts, typically less than 20 hours a week
  • Shifts available: 5:45 am – 1 pm and 1 pm – 7 pm



Thank you for your interest in the City of Washington.