**For any questions concerning your utility bill, utility payments or setting up new services, please contact 252-975-9300**

How do I report a power outage?

How do I pay my utility bill?

How do I apply for new service?

Why has my utility bill increased so much?

How should I prepare for a hurricane?

How often should I check furnace filters?

Do space heaters save energy?

Should I close off unused areas of the house?

Couldn't I save energy by using my fireplace along with the heating system in the winter?

What are the major areas of heat loss?

What is the recommended temperature setting for my hot water heater?

Where should I plant my trees and shrubs?

What procedures do I need to follow before I do any underground digging?