Paying Your Bill

Washington Utilities offers several convenient options for payment of your utility bill:

  • Pay online: Use your VISA / MasterCard / Discover credit or debit card to check your balance and pay your Washington Utilities bill over the internet Pay Your Washington Utilities Bill
  • Mail payments: to City of Washington Utilities at P.O. Box 2226, Washington, NC 27889.
  • Pay from your car: A curbside payment box is located on Second Street across from the Municipal Building as well as on North Market Street across from the Sheriff's office.
  • Pay over the phone free: Call 1-877-201-3770 and make a payment.  You will need your account number.
  • Make payments at the counter with our customer service.
  • Make payments over the phone with customer services for a $5 access fee.
  • Automatic bank draft
  • Automatic credit/debit card (on our website only)
  • First National Bank (Washington location) accepts payments for Washington Utilities
  • Washington Utilities also offers budget billing for equal payments year-round.
Questions about your bill?

Call Customer Service at (252) 975-9300