What To Do If The Lights Go Out


If your power goes out, we suggest that you first look and see if your neighbor's power is also out. If it is not, you may wish to check your home power panel to determine if a fuse has blown or a circuit breaker has tripped. If neighboring houses have also lost power, look to see if there are any trees or branches on the lines, or if there are any down wires, flashes of light, or other signs of power system damage. Do not touch or attempt to move any electric lines or objects that are in contact with electric lines.

Important Phone Numbers

If a power outage occurs, you may call 252-975-9320 to report it. Service will be restored as soon as possible, although it may not be possible to predict an exact time at which power will be restored, especially during significant weather events that result in widespread power failures.

Washington Electric Utilities customers should call (252) 975-9320 to report power outages. Someone is available in Washington to take your call, 24 hours a day, 7 days a week.